Moving in
On the page, you will find a moving checklist, key collection and exchange instructions, how to conduct a move-in inspection, and tips for the early stages of living in your new home. With these guidelines, your move will go smoothly.
Key pick-up and key handover
The move-in date is the start date of the lease. The exception is if the start date falls on a weekend or holiday. In this case, the move-in date will be the first weekday following the start date of the rental agreement.
Moving days for 2025:
2 Jan, 3 Feb, 3 March, 1 April, 2 May, 2 June, 1 July, 1 Aug, 1 Sep, 1 Oct, 3 Nov, 1 Dec.
You can pick up the keys from our service office no earlier than the first weekday of the month between 12 noon and 16.00.
If you are unable to pick up the keys on your moving day, please inform us via email when you will be able to collect them: housing@ayy.fi
Please note! Residents of Maapadontie exceptionally pick up the keys directly from
the maintenance company .
If your lease begins in the middle of the month, you can pick up the keys on the start date of the lease during opening hours.
If you are unable to pick up the keys yourself, you can authorize someone to do so on your behalf by providing a power of attorney.
- The person picking up the keys must have a printed copy of the power of attorney with them.
- If printing the document is not possible, you can email it to both the authorized person and housing@ayy.fi before the move-in date.
You can also arrange to receive the keys directly from the departing resident. In this case:
- Fill in and sign the key handover agreement.
- The departing resident submits the key handover agreement to the service office on the moving day.
Before signing the key handover agreement, please inspect the condition of the apartment, as by signing the agreement you also accept the condition of the apartment.
If you do not have the contact details of the previous resident, you can send them a message via Domo’s contact feature.
Please note that it is not possible to pick up the keys before the moving day, even if the apartment is already vacant and the previous resident has returned the keys.
Things to remember when moving in
Submit a notification of change of address to DVV (Digital and Population Data Services Agency) and Posti at least two weeks before your move. Please note that processing this information may take some time.
If electricity is not included in your rent, ensure you sign an electricity contract for your new apartment well in advance. You can check whether electricity is included in your rent either from your rental agreement or from the chart on your building’s page. Residents are required to compare options and take out an electricity contract on their own initiative.
AYY requires the tenant to have a valid home insurance policy for the entire duration of the tenancy. Residents must compare options and take out home insurance on their own initiative.
Submit a housing allowance application and any other applications to Kela well in advance. You can check if you are entitled to housing allowance and fill in the application on Kela website.
Familiarize yourself with AYY’s housing requlations, which every tenant must follow during their stay.
Move-in inspection
Inspect the condition of your new home and complete the electronic housing inspection form within a week of collecting the keys. Also check the apartment-specific storage unit.
Please note!
The inspection form is not a defect report form. Any defects must be reported in accordance with the instructions below. If you cannot pick up the keys within a week of the move-in date, please notify AYY.
When moving in, if you notice any defects in the apartment’s condition or cleaning deficiencies requiring immediate attention, please submit a defect report to maintenance.
*Exception: Maapadontie 5 defect reports are made by phone to Property Service Alamaa Ltd: 045 277 6601.
Please remember that as a tenant, you are required to report any defects to the maintenance company immediately upon discovery. Dripping taps or toilet bowls must be reported immediately.
Other housing tips for getting started
- Add your name on the door: Submit a notice of moving to maintenance to have your name updated on the door.
*Exception: Maapadontie 5 notices of moving are made by phone to Property Service Alamaa Ltd, tel. 045 277 6601 - Laundry room and sauna reservations: You can reserve slots at Domo.
- You can request a parking space via this form
- Storage unit: If your lease includes a storage unit, you will receive the key to the storage unit when picking up the keys
- If there is no apartment-specific storage unit, you can ask about storage space via email: housing@ayy.fi.
- Check the functionality of smoke detectors.
- Waste sorting and recycling: See tips for recycling and waste sorting here
- Resident activities: Participate actively in resident activities! More information can be found here.
Aalto University Student Union’s tenants newsletter
AYY’s tenants newsletter gives you the news on AYY Housing, as well as other useful information for tenants. Order the newsletter so that you know what’s going on. The newsletter is published approximately five times a year.
Departing residents
After terminating your rental agreement, you should begin preparing for your move. Guidelines for returning keys and completing the final cleaning when moving out.
Door opening service 
Defect situations 
Housing application