Contact
Emergency maintenance service
Non-urgent defects
Submit a defect report form
Urgent defects and damages 24/7
Door opening service
Call Securitas emergency number.
The cost of a call is 8.21 cents/call + local network charge/mobile charge.
Call: 0600 13513
Please note Maapadontie 5 residents
Call: 045 277 6601
Property Service Alamaa
AYY Service Office
AYY’s service office assists you with housing-related issues.
Service office opening hours
Monday: 12:00–15:00
Tuesday: Closed
Wednesday: 12:00–15:00
Thursday: Closed
Friday: 12:00–15:00
Weekends: Closed
See exceptions to the
opening hours
Service office contact details
Street address: Otakaari 25, 02150 Espoo
Postal address: AYY, PL69, 02150 EspooTelephone services for housing
Mondays to Thursdays 12.00–16.00 and Fridays 12.00-15.00.
Call: 050 520 9410Email: housing@ayy.fi
Staff contact details
All email addresses follow the format firstname.lastname@ayy.fi.
You can find other student union contact details on the student union’s website.
Housing services
Housing advisors can assist you with the following issues, among others:
- Apartment condition
- Rental agreements
- Resident activities within the buildings
- Tenancy issues and changes (e.g. bookings, disturbances)
Before contacting us, please explore the Forms page, where you’ll find forms for various situations. We kindly ask that you fill out the form according to the topic of your issue – this helps us process your request more quickly and efficiently.
If you cannot find a suitable form, you can contact us by email: housing@ayy.fi, visit the office during opening hours, or call us during phone service hours!
Anniina Hakatie
Housing Advisor, Resident Activities Coordinator
Phone: +358 50 520 9410
Janina Vikman
Housing Advisor
Phone: +358 50 520 9410
Peppi Reinikka
Housing Advisor
Phone: +358 50 520 9410
Virve Kumpulainen
Housing Advisor
Phone: +358 50 520 9410
Minna Merensilta
Service and Rental Manager
Phone: +358 40 654 6377
Real estate team
The real estate team is responsible for maintenance issues in AYY properties.
Petri Kuusisto
Project Manager
Phone: +358 50 307 3770
Saila Mertsalmi
Administrative Manager
Phone: +358 50 520 9414
Simo Näränen
Head of Property Management
Phone: +358 50 429 2550
Janne Kankaisto
Maintenance Officer
Phone: +358 50 520 9437
Miranda Puranen
Real Estate Assistant
Finance team
The finance team is responsible for issues related to AYY’s finances, including rent payments and deposits.
Veera Kivivirta
Chief Financial Officer
Jari Sartokoski
Controller
Phone: +358 40 528 1299
Arja Haverinen
Cashier
Phone: +358 50 520 9402
Communications
Communications is responsible for housing-related communications.
Netta Savinko
Senior Communications Specialist
Phone: +358 50 344 6175
Door opening service 
Defect situations 
Housing application